Service Works recruits new group Chief Information Officer to the board

SWG appoints Group CIO

Service Works Group (SWG) has announced the appointment of new board member, Richard Newell. Taking the role of Group Chief Information Officer, Richard will lead Service Works strategic plans to deliver product innovation and flexibility, ensuring that the company continues to meet the needs of its FM clients in a rapidly changing industry.


Leaving leading law firm Clifford Chance after almost 10 years, Richard was primarily responsible for leveraging technology to provide strategic advantage, identifying the next generation of digital tools and translating ideas into strategic roadmaps.

Having worked with SWG previously as Professional Services Manager, CEO Gary Watkins is pleased to welcome Richard back to the team: “Richard’s passion toward emerging technology and business acumen will be key in driving further company growth and ensuring that SWG continues to provide technology at the forefront of FM.”

Richard added: “I am looking forward to sharing my experience in this marketplace and working alongside the senior management team at SWG. It’s an exciting and transformational time for the Integrated Workplace Management Software space. With this new role I will look to keep SWG at the cutting-edge of digital facilities solutions as the market continues to diversify.”

Richard will be responsible for the overall strategy of IT services across the organisation, providing long-term vision and leadership for information technology.


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